Using measurement to increase social media’s effectiveness

You’ve heard it in the past: Before you use social media, you should have a purpose.

For businesses, the purpose is probably to build your brand, which will help your profits down the road. For individuals, the purpose might be to network professionally with others or to keep up with lives of distant friends and family members.

No matter why you use social media, you might wonder if you’re using it correctly or effectively. According to a MediaPost article, the vast majority of companies feel they aren’t using social media tools effectively.

The most remarkable finding: just 12% of the companies surveyed believed they were currently effective users of social media, meaning almost nine out of ten respondents relegated themselves to the “ineffective” pile.

In addition, research found 75 percent of respondents didn’t know where customers talked about their companies only and 31 percent said they don’t measure their social media tactics effectiveness. Only 23 percent said they use analytics tools.

Why might this be happening? Part of it could be time issues combined with people not understanding. Many businesses and individuals think just throwing content out on social media will help them achieve their goals.When they do that at nothing big happens, they think their work was ineffective, and probably was. If they don’t change, they’ll continue to be ineffective.

To succeed at social media, you have to bring something useful to your targeted audience. Then, you have to measure that something to see if it ended up being effective. You can then use the results from that measurement to improve future participation.

Here are a few sites I have used to measure my own personal brand and corporate brands:

What social media measurement tools and sites do you use?

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Getting Started: Your Purpose and Your Engagement Level

Before joining any social media sites, people or organizations must ask themselves two main questions.

What is my main purpose for using social media?

Always have a reason for doing something. Don’t do it just to do it or just because everyone else is doing it.

Individual people have it easy. They are often on Facebook or Twitter or some other site to meet new friends with similar interests, be entertained, re-connect with old friends, stay updated on family members and friends, etc. But organizations small and large must do a bit more “soul-searching” before joining a social media site.

An article on emarketer.com recently shared survey results that explain why certain businesses use social media sites.

Lervaging Social Media

These are some reasons U.S. companies use social media, with increasing awareness and interaction (building relationships) topping the list. Whether you’re a huge corporation or a single individual, the building relationship component is essential. That’s where the “social” in “social media” evolved from — building relationships both online and off. Continue reading “Getting Started: Your Purpose and Your Engagement Level”