The Six Stages of Tech Failure & Loss

Despite being a fairly tech-savvy person, I seem to have bad luck with computers and technology. I read an article that said about 80 percent of hard drives make it to or past four years before dying. Well, I’m guess I’m just really good at picking bad computers because the hard drive in my last computer crashed after about three years and the MacBook I got for Christmas in 2013 seems to have just crashed – of course just a few months from the end of the warranty. The frustration level is up to HERE.

I know technology is nothing to stress over. No use crying over broken tech, right? It’s a just a material object and there are so many things in life that are more important. However, ever since I was a youngster IMing all my BFFs to say ~*~*LYLAS*~*~ and putting up away messages with super cool song lyrics, I freak out when technology doesn’t go my way. I’ve noticed every time technology fails me or I can’t seem to figure something out with my tech, I go through a series of emotions that you might call the Six Stages of Tech Grief.

1. Denial. My computer froze. I’ll give it a second. (3 minutes later) I’ll  give it another minute. Oh, I must’ve had one too many tabs open. Let me just force turn it off and turn it back on. Yea, that will definitely do it. It’s not very old and everyone says Macs are so reliable so there’s no way it could be totally broken.

2. Unrelenting research. Crap. It won’t turn back on. Using my phone, iPad, or even resorting to my husband’s old laptop from college which we’ve saved just for situations like this, I Google the heck out of whatever issue my technology is facing. Luckily, I almost always learn that the problems I am facing with tech, others have faced and overcome. This too shall pass! I can fix this. Hallelujah!

3. Begging & Despair  (or, seeking assistance). I researched and was not able to solve. For a second I feel like THE WORLD IS ENDING NOW. All hope is lost. Rather than give up, I turn to begging. I start asking any tech-savvy friends or family members about my tech problem and possibly even taking it to a shop for help (in my most recent case, the Apple store). PLEASE OH PLEASE just help me save my files, Dad/Friend/Cousin/Genius/Anyone who knows anything! (You would think that after having one hard drive crash on me I would learn to be better about backing up my information. Second time’s a charm?)

4. Anger. When the “Genius” can’t immediately fix it either, and I realize I am going to have to pay money to possibly not even resolve the issue on a computer that is only about three months out of warranty, this causes anger. Serious anger. I want to cry and break things at the same time as if that would somehow fix faulty technology. Note: Breaking things never helps the actual problem (even if it makes you feel better.) Hey, technology grief is almost never logical. SO MANY BAD FEELS RIGHT NOW.

5. Complaining on social media, texting and/or voicing frustration to anyone who will listen. Posting on Facebook is a must. Texting my best friends and airing my grievances also has to be done. I need that reassurance that I am not a lunatic for being so angry about my technology not working! When you’re facing a tech crisis: A good friend will tell you everything is going to be OK; a best friend will join you in cursing the name of the company that made your computer and, in effect, caused you this technology pain!

6. Acceptance. After many deep breaths, and plenty of complaining to others, you start to get over it. It’s just technology, no one’s out to get you, and your hard drive crash does not mean God hates you. Maybe God’s trying to teach you a lesson, but God doesn’t hate you. Right…? Right. It just means it’s technology. As one of my J-school profs used to always say, technology will always fail you when you need it most. That’s just life in today’s society, a modern take on Murphy’s Law.

All exaggerating aside, I know there must be others out there who have gone through similar stages of technology grief and loss. Comment below and tell me what steps I’m missing!

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